Selective perception is when individuals focus on specific aspects that affect them, disregarding other departmental concerns, potentially leading to misunderstandings and affecting organizational efficiency.
Selective perception is demonstrated when an individual like Emily focuses solely on aspects that impact her production operation and disregards other departmental concerns. This behavior showcases a bias where individuals filter information based on their own needs and perceptions, potentially leading to misunderstandings and overlooking crucial details.
For instance, in the scenario provided, Emily's selective perception prevents her from considering the broader organizational needs beyond her own sphere of operation, impacting overall efficiency and synergy within the company.
Understanding and addressing selective perception within an organization is critical for fostering effective communication, collaboration, and decision-making that benefit all departments and the company as a whole.
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