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Sagot :
Final answer:
Introduce yourself and reassure the upset patient to establish trust and address their emotions effectively.
Explanation:
Introduce yourself and explain your role to the upset and confused patient to provide clarity and establish trust. Reassure the patient that everything will be okay and maintain a calm and compassionate demeanor. Respond to the patient's anger in an accepting but non-provoking manner to address their emotions and foster a positive interaction.
Learn more about Patient care here:
https://brainly.com/question/38041203
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