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Sagot :
Sarah is listening to her roommate to provide emotional support in a time of distress. According to your textbook, Sarah is engaged in "empathic listening".
What is empathic listening?
With a deeper comprehension of what is being communicated, both academically and emotionally, empathy listening is a disciplined listening and questioning strategy that enables you to build and improve connections.
The roles of empathic listener are-
- An empathic listener must be encouraging, considerate, and caring. Keep an open mind while you listen.
- To demonstrate that you understand what is being stated, periodically interject.
- Repeat crucial words when necessary to nudge the speaker into opening up.
The components of empathetic listening are-
- Do not pass judgement.
- Give the individual your whole attention.
- Pay close attention to the facts and your feelings.
- Demonstrate that you are paying attention.
- Be not terrified of silence.
- Paraphrase and restate.
To know more about the parts of disciplined/critical listening, here
https://brainly.com/question/1624188
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