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Sagot :
Answer:
1. Self management.
2. Emotional intelligence.
3. Relationship management.
4. Self-Awareness.
5. Social awareness.
Explanation:
1. Self management: the act of managing your emotions after you've assessed them.
2. Emotional intelligence: recognizing, understanding, and choosing how we think, feel, and act. It shapes our interactions with others and our understanding of ourselves.
3. Relationship management: using all factors that make up emotional intelligence to allow for positive relationship-building and maintenance while working through conflict.
4. Self-Awareness: the ability to understand your emotions as they happen.
5. Social awareness: removing the focus from yourself and focusing on others to understand their emotions.
Emotional intelligence can be defined as the cognitive ability of an individual or person to be able to recognize his or her emotions, have an understanding of the message being conveyed and knowing how these emotions affect the people around him or her.
Basically, there are five (5) main characteristics or features of emotional intelligence and these are;
I. Motivation (self management).
II. Self-awareness.
III. Empathy (relationship management).
IV. Self-regulation (self management).
V. Social skills (social awareness).
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