Answered

Westonci.ca is the Q&A platform that connects you with experts who provide accurate and detailed answers. Our platform provides a seamless experience for finding reliable answers from a network of experienced professionals. Connect with a community of professionals ready to help you find accurate solutions to your questions quickly and efficiently.

____________________ is a step in the incident management process where an incident that cannot be responded to by an incident screener is put in a queue of another support staff member.

Sagot :

ayfat23

Answer:

Incident assignment

Explanation:

Incident Management can be regarded as as a process use in IT Service Management (ITSM). It is a process that helps in stabilizing organization's services performance whenever there there is a defection or abnormal activities. One of the step in incident Management is Incident assignment, whereby an incident that cannot be attended to by a staff is aligned on the queue for another staff to respond to.

It should be noted that Incident assignment is a step in the incident management process where an incident that cannot be responded to by an incident screener is put in a queue of another support staff member.

Thanks for using our platform. We aim to provide accurate and up-to-date answers to all your queries. Come back soon. Thank you for your visit. We're dedicated to helping you find the information you need, whenever you need it. Discover more at Westonci.ca. Return for the latest expert answers and updates on various topics.